Thursday – October 17, 2019

Health Unit Coordinator (2019-2020)

Technical Diploma
School of Health Sciences / Health Sciences Career Cluster

Downtown Milwaukee Campus
Program Code: Contact an MATC advisor.

For Information: 414-297-6263
Downtown Milwaukee Campus, 414-297-MATC

Overview - Enter the healthcare field in a non-direct patient care role.

This program prepares you for responsibilities such as order transcription, clerical support functions and customer service interactions. Technical courses are offered via flexible hybrid (in-class/online) instructional format.

Personal attributes that will contribute to success in this profession include: effective, professional communication and interpersonal skills; maintaining patient confidentiality; conscientious work habits as related to punctuality and attendance; empathy; and the ability to multitask as well as work efficiently and accurately under pressure.

Career Pathway - You can earn the Healthcare Customer Service certificate on the way to completing this program. After earning the Health Unit Coordinator technical diploma, your credits can be applied toward completing the Healthcare Services Management associate degree. Contact an MATC advisor for information.

Career Outlook - Health unit coordinators are valued professionals of the healthcare team and the demand for this profession continues to grow. Graduates may be employed in hospitals, long-term care facilities or clinics. For additional career information, visit

View gainful employment data about this program

Program Learning Outcomes

  • Manage multiple sources of client information
  • Function as an integrated member of the healthcare team
  • Coordinate operational processes
  • Communicate professionally utilizing multiple modalities
  • Process healthcare orders


Admission Requirements  - This program admits students through a petition selection process.
Learn more about the petition process

Grade C or higher required in HEALTH-101, HEALTH-104 and HEALTH-107

Possible Careers
Health Unit Coordinator
Nursing Unit Administrative Assistant
Unit Clerk/Secretary

Related Programs
Healthcare Customer Service
Healthcare Services Management
Medical Assistant
Registered Nursing

Start Dates: August/January/June

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.
Sixteen-Week Terms
( ) = Semester Order for Full-Time Students.






Medical Terminology * ^





Culture of Healthcare * ^





Digital Literacy for Healthcare * ^





Health Unit Coordinator Procedures 1 ‡





Health Unit Coordinator Procedures 2 ‡





Health Unit Coordinator Clinical ‡






‡ Prerequisite required.

^ Counts toward earning the Healthcare Customer Service certificate.

* Must be taken prior to entering the program.

For class times and locations or to register online, visit INFOnline.

Current MATC students should consult their Academic Program Plan for specific curriculum requirements.

Page updated April 2019.