Friday – November 22, 2019
IT Help Desk Support Specialist
Gain the background needed for industry-sought certifications, including CompTIA’s A+, Network+, Security+, and Mobility+ Device Administrators (iOS, Android and Windows), Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), Apple OSX Certified Support Professional (ACSP), HDI-SCA, HDI-DST, and ITIL Foundation.
Career Outlook: A job growth rate of 23 percent is expected for help desk support positions in Wisconsin, from 2014 to 2024. Typical job titles include Junior Help Desk Technician, Junior Support Specialist, Apple Support Specialist, Mobile Device Support Specialist, Network Technician, Desktop Support Specialist and IT Field Technician.
Career Pathway: After earning this technical diploma, your credits can be applied toward completing the IT Computer Support Specialist associate degree. Also, you can earn certificates on your way to completing this program. Learn more about the program at matcitsupport.org
Program Code: 31-154-7
Start Dates: August/January
Special Admission Requirements: One year of high school-level algebra
Career Cluster: Information Technology
Learn what students are saying about MATC's IT Computer Support Specialist program at matcitsupport.org/it-support-student-testimonials/
Detailed Program Information